Special Servicing for CMBS Investors


AURA's Special Servicing platform provides expertise in special servicing of commercial mortgage loans for CMBS investors. Investors seeking lower fees, better results, and far better client service, exercise their controlling note holder rights to replace the existing special servicer with the proven workout expertise of AURA. Due to our continued focus on maximizing recoveries through the toughest economic cycles, Fitch Ratings recently upgraded AURA to CSS2. Our Special Servicing team has been rated by Standard & Poor's since 1995 and is currently named special servicer on several loans totaling approximately $5.7 Billion for CMBS investors.

  • Competitive Fees – Our Special Servicing for CMBS investors is very client focused providing a boutique approach backed by institutional resources at competitive fees and/or shared fee arrangements. We advocate consensus with our client and the size and complexity of the loan should dictate appropriate special servicing fees.
  • Experience – Our Special Servicing gives investors access to a seasoned team of senior managers and professionals with experience through several economic cycles. Our special servicing unit was established in 1991 to handle distressed debt and real estate owned assets as a result of the collapse of the savings and loan industry. We have a strong track record of successfully resolved troubled loans and maximized recoveries to our client's and our own portfolio.
  • Institutional Resources - We continue to leverage our multi-disciplined real estate capabilities of special servicing, asset management, underwriting, and legal counsel within the organization by offering commercial mortgage loan and real estate equity services on a complete life-cycle basis or by offering customized services.
  • Boutique Approach – We are selective in accepting assignments in order to maintain the highest level of client attentiveness and a low assets-to-asset manager ratio. Collaboration and communication ensures that our client's input and insights are preeminent in development of our strategies.
Aegon USA Realty Advisors, LLC (AURA) is a U.S.-based real estate asset manager and a member company of Aegon Asset Management, the global investment management division of the Aegon Group. AURA is not a registered investment adviser with the Securities and Exchange Commission.