Mortgage Loan Servicing's Leadership Team


AURA’s Mortgage Loan Servicing group offers the expertise to service diverse commercial mortgage loan portfolios. We maintain a “STRONG” rating as affirmed by Standard & Poor’s and our dedicated staff provides our clients with services to meet all of their individual needs.


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Lois Swantz joined Aegon in 1981. Lois is a Controller in Aegon USA Realty Advisors, LLC. In her role as Controller, Lois is responsible for the Mortgage Loan Reporting Operations and financial & investor reporting of the mortgage loan portfolio. Prior to assuming her current role, Lois held various accounting positions within Aegon. Lois completed the LOMA program, specializing in Managerial Accounting. Lois received her BA in Accounting from Mt. Mercy College and her AA in Accounting from the American Institute of Business.


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Sarah Swartzendruber, Esq. joined Aegon in 2010. Sarah is the Director of Residential Loan Administration. In her role as Director, Sarah is responsible for direct management of servicing of residential and reverse mortgage portfolios. Prior to joining Aegon, she was an attorney in private practice for 9 years. Sarah is a member of the Iowa State Bar Association and is a former Adjunct Lecturer at the University of Iowa, Henry B. Tippie College of Business. Sarah received her BA in Elementary Education and her JD from the University of Iowa.


Aegon USA Realty Advisors, LLC (AURA) is a U.S.-based real estate asset manager and a member company of Aegon Asset Management, the global investment management division of the Aegon Group. AURA is not a registered investment adviser with the Securities and Exchange Commission.